Wednesday, November 28, 2018

The Hobby Store Clerk

The customer stepped up to the counter and Janet Jacobson greeted him cheerfully, "Good morning. How are you doing this fine day?"
            He handed over his purchase and said excitedly, "Hi. Great. My name's Paul. I can't believe you guys had one of these. I've been looking for one for over a year."
            Janet smiled and said, "Hi, Paul, pleased to meet you. My name's Janet and welcome. First time at Harvey's Hobby I take it?"
            Paul glanced around almost reverently, like he was in church, "Yeah. You guys have some amazing stuff here."
            Janet grinned to herself. She got that a lot; guys fired up about whatever hobby they were involved in. Like this guy. It was kind of cute, really, even if Paul looked to be in his forties, like her.
            "What have you got here?" she asked, sincerely interested, taking the box from him. From the picture on the cover she could tell it was some sort of single engine airplane. She liked these hobby guys. They were usually on the shy side, like her, but always eager to talk about whatever their interest was. All you had to do was ask and they told you. Paul was no exception.
            "It's a nineteen sixty-nine Piper Cub. It's ultra light, yet incredibly durable and strong. It's cool because it was first manufactured the same year as the moon landing. You just don't find them for sale too often, mostly on eBay or something...usually used. I called yesterday and talked to Randy, and he told me you guys had this, so he held it for me in back and I drove down this morning. He just got it for me."
            "Cool," Janet said, setting the box on the counter, "Where do you live?"
            "Up north by International Falls."
            Janet blanched and looked at the clock over the entrance. It was just after nine in the morning. International Falls was on the Canadian border, about as far from Minneapolis as you could get and still be in Minnesota. "That's what? A six hour drive?"
            Paul grinned, "Yeah, about that. I had to get up and leave at three to get here when you opened. I didn't want you guys to sell this baby out from under me." He pointed at the plane and laughed, making a little joke. He knew he was babbling on and on but he couldn't help it. It didn't happen too often, well, never, really, but right off the bat he'd felt had felt comfortable talking with the clerk. With Janet.


            Paul was a little on the heavy side, wore a clean, light blue dress shirt, slightly wrinkled from the long drive, blue jeans and comfortable looking shoes. He was clean shaven and had short cropped brown hair, carefully parted to one side.
            Janet smiled, smoothed her short hair and then ran her hands over the oversized tan mu-mu she was wearing. She was big boned and liked to feel comfortable in her clothes, so everything she wore was one or two sizes larger than necessary. Then she ran her hands over the long, narrow box as if trying to feel some of the power or magic or whatever it was that Paul was clearly feeling. She thought that maybe she could.
            "It looks like a neat plane," she said, finally, meaning it. She looked closely at the picture of the white airplane trimmed with red, green and black markings. She was enjoying talking to Paul, especially hearing about him flying his remote controlled airplanes, something she knew absolutely nothing about. In a way, he was kind of like her, singularly passionate about his hobby. In fact, it was amazing how so many of these hobby guys or women, or hobbyists as she referred to them, were like her. But it only made sense since she was a hobbyist herself, spending hours at home in her workshop in the basement of the house she shared with her mother, working on her stained glass creations.
            She was drawn back to Paul's soliloquy on flying airplanes, "This one has a special controller. It's pretty easy to use. All you have to do is..."
            Janet smiled some more. Sometimes guys would mistake her interest in their hobby for an interest in them. Sorry, but no. Nice as Paul seemed, there was one thing Janet wasn't: She wasn't interested in dating him or any of the other hobby guys that came into the store. Not after what her step-father had done to her for all those years, back when she was growing up on the farm in north central Iowa. Nope, after seven years of unrelenting hell with that deviant, she vowed never to have anything to do with men again. Never, ever. It was a vow she'd kept for nearly thirty years. But that didn't mean she couldn't still talk to someone like Paul. He seemed nice. Harmless enough.
            "Where do you usually fly your planes?" she asked, happy to keep the conversation going. The store was quiet right now, having just opened. Only a few people were inside, browsing around, looking through the aisles stocked nearly to the ceiling with trains sets and remote controlled airplanes, art supplies, science kits, model battleships, magic tricks, kites, plastic dinosaurs, stuffed animals and scrapbook crafting materials. And everything in between. It was the best hobby store in the upper Midwest, as far as Janet was concerned. By noon the place would be packed, Saturdays always were.
            She had worked at Harvey's Hobby for twenty-seven years, having been hired when she was sixteen. Back then, she and her mom were on their own and new to Minneapolis. Thank god. Her mother had finally gotten the nerve to leave (escape was probably a more accurate word) that jerk she'd made the mistake of marrying so soon after her husband, Janet's Dad, had died in a tragic farm accident involving a neighbor's hay bailer. Janet had been nine at the time. Her mom had married that jerk and the next seven years had been pure hell, what with his filthy hands and foul breath and disgusting other things. He was abusive to her, and he was abusive to Janet's mom, so when she finally mustered up the courage to leave, Janet was right beside her. With the poor excuse for a human being passed out drunk on the couch, they each packed a suitcase and left in the dead of night and headed north. It was only when they'd crossed the Iowa border on their way into Minnesota that Janet felt like her life could begin in earnest. They made it to Minneapolis and lived in their car for a week until they found a cheap apartment to rent. They never heard from the bastard again. The last they knew, the bank had taken over the farm. Good riddance to bad rubbish was putting it mildly.
            Janet's mom found work as a cashier at the local HyVee and Janet attended Richfield High School. She also applied for and was hired at Harvey's Hobby and their course was set. Within five years they had enough money saved to buy the home they were currently living in. Janet knew she'd live with her mother for the rest of her life and her mother seemed to accept that she would too, and that was all right with both of them. They shared a past that was their bond: they were survivors and were making the most of their lives. They both liked their jobs. After work, Janet's mom volunteered at the local battered woman's shelter, and Janet had her stained glass projects. She was in control of her life. She was able to meet new people. More importantly, she felt safe at Harvey's Hobby. It was like a second home to her; a safe place.
            Paul had stopped talking about the Piper Cub and was now beginning to tell her about a favorite plane that he owned, a remote controlled World War II RAF Spitfire. In the middle of his conversation, a man with his son and daughter stepped up behind him. Janet recognized them, the guy was hard to miss. He was big, like a motorcycle biker. He had hair to his shoulders, a long beard and tattoos up and down his arms. Appearance notwithstanding, his manner was quiet and kind, and he was gentle with his kids. Time to move things along with Paul, thought Janet.
            "Is there anything else, Paul?" she asked, indicating with her eyes the people behind him.
            "What? Oh, sure, yeah, sorry about that," he said, noticing the new customers for the first time. "But, you know what? There're some more things I was looking at." He pointed with his thumb behind him. "You've got such a great store here. I've never seen anything like it," he laughed, self-consciously. "I just need you to please hold this Piper for me. I'm going to look around some more." He stepped away to make room at the counter, "It's all yours," he said to the long hair dad. Then he looked at Janet and smiled, "I'll be back in a while."
            "Good. I'll look forward to seeing you," Janet said, and she meant it. There was something about him she liked, "I'll be right here," she added, softly, almost to herself.
            Then she turned her attention to her next customers, "Hi," she said, "How's it going? What can I help you with today?"
            "Hello. We'd like to get this," The man said, a grin widening over his face. He was  obviously in good mood as he set a box on the counter.
             Janet glanced at it. It looked like some sort of a machine. "Well, what have we got here?" she asked, looking at the guy and then making eye contact with his children, a boy of about ten and a girl about six.
            The boy answered enthusiastically, "It's a rock polisher, ma'am. We're going to make some agates."
            "How fun," Janet said, smiling warmly, "I don't know the first thing about polishing rocks."
            "It's pretty cool," the boy said, and proceeded to tell her about the rather lengthy polishing process, with his sister chiming in every now and then.
            And all the while the kids were talking, Janet was thinking, "When I was trapped on the farm, I thought I was going to die. In fact, I wanted to die. I didn't think life was worth living. Thank god Mom and I got out and made lives for ourselves. I may not have much, but I've got a place to live and I've got this job. I get to meet interesting people. I wouldn't trade working here for anything in the world. I can't believe how lucky I am."
            Just then, Paul came back in line carrying a long, narrow box. It looked like he'd found some other treasure; another remote controlled airplane, perhaps. She grinned at him and went back to listening to the young boy explain about the different kinds of grit you used in the polishing process. Paul seemed intent on listening, too.
            Janet learned something new every day. It was one of the things she loved about her job. "Yeah," the boy was saying, "You use two different kinds of grit and two different kinds of polishing compound. It takes about twenty-four days, but when you're done, man, you've got some beautiful rocks, that's for sure. They're really shinny."
            Paul had been listening intently. "You know, I've always wanted to polish rocks. Maybe I should get one of those for myself. They sound pretty cool."
            "Oh, they are, sir. They're really cool," the boy said excitedly. He looked at his father, "Dad, can we show him where they are when we're done here?"
            "Sure thing," the dad said, grinning, seeming to get a kick out of the way his son was acting around the other adults.
            "That'd be great," Paul said. Then he looked at Janet and grinned, "It looks like I might be here a while."
            It was shaping up to be a memorable day. Hobbyists, she thought to herself, you had to love them.
            She smiled and made eye contact with him, "That'd be fine with me," she said.
            And she meant it.

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